Business Analyst

Senior

Georgia

Languages

English B2

Skills

business analystit project managementproject management

Book this talent

Connect with talent in 24 hours qualified by our recruitment team

€

Freelance

hour

€ 35

Not available

Salary

€ 3600

month

EOR / Payroll from

€ 199 month

Recruitment fee

1x salary

Kontakt

Professional Summary

Candidate is a highly skilled and strategic IT executive with over 10 years of technical experience. Their expertise spans various aspects of the development code, and they possess a keen ability to identify and address design problems. A notable feature of their professional background is their emphasis on customer care and providing excellent service. In terms of project management, the candidate has a proven track record of independently managing projects to completion. They exhibit leadership qualities, having led teams of Customer Technologists and driven group initiatives. With moderate to advanced technical experience in a technical environment, the candidate serves as an escalation point for Customer Technologists and other team members. Superior analytical, problem-solving, and troubleshooting skills further contribute to their effectiveness in addressing complex technical challenges. The candidate's qualifications extend to cross-functional team leadership, resource management, and project planning. They bring awareness of programming concepts and internet-based applications. Additionally, their experience in Database Management, including MySQL and MS SQL, adds a layer of expertise in handling data-related aspects. Their awareness of Customs Regulations, Export Controls, and Trade compliance reflects a broader understanding of the regulatory landscape and its implications for IT operations. Moreover, their experience with the integration of SAP and ERP platforms adds a valuable dimension to their skill set.

Video of Talent

Portfolio

Education

International Black Sea University / Doctor of Philosophy (Ph.D.), Computer | Information Technology Administration and Management

2014 - 2017

International Black Sea University / Master's degree, Computer | Information Technology Administration and Management

2012 - 2014

International Black Sea University / Bachelor's degree, Computer | Information Technology Administration and Management

2008 - 2012

Certifications and Trainings

Experience

Thomson Reuters Corporation

5 years 2 mos

Principal Customer Technologist

Apr 2021 ‐ Present

Senior Software Analyst

Nov 2018 - Apr 2021

Experience in executing project from implementation phase to the final one.
Have experience in various integrations with brokers
Release owner for Export product.
Working as TAM (technical account manager) for one of the biggest clients with various products. Located in US, DE, NL. With different customs agencies. (AES, AGS, ATLAS, Chief, SAGITTA)
As a part of TAM role actively testing new releases in an isolated environment.
Experience in Salesforce, service desk system
Giving introduction presentations to new starters, brownbag.
Leading connectivity team on features
Certified in multiple Global Classification, Export, ISF, Global Trade Content products.
Reviewing resolution of new hires and giving appropriate training if needed.
Working on documentation for connectivity products for EU countries
Performing configuration audits as risk analysis for each release.
PM for successfully implemented government connectivity projects: NCTS; ATLAS 2.4; AES
Supporting multiple clients
Experienced with mapping customs files so we can follow the standard
Working as Configuration Owner for Export system
Documenting changes for Implementation clients