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TALENT-66200

TALENT-66200

Teka

Account Manager/Client Success Manager

Middle

Georgia

Languages
Skills

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$ 2400

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Professional Summary

Candidate is a Strategic Account and Project Manager with 5+ years of experience in client relationship management and project leadership. Skilled in facilitating collaboration, problem-solving, and delivering successful projects. As an IT Project Manager at Scandiweb, candidate led cross-functional teams and managed onboarding processes. In a previous role as Strategic Account Manager, built relationships with top E-commerce brands like Puma and Land Rover, driving growth through data analysis and strategic planning. Experienced in digital marketing, team management, and sustainable fashion as the Founder & CEO of Xbags. Holds certifications in UX Writing, Agile Scrum, and Business Analysis

Video of Talent

Portfolio

Education

Tbilisi State University / Bachelor's degree, Economics

2018 - 2022

Certifications and Trainings

UX Writing in Communication Technologies - PEA LLC

Professional Scrum Master™ I (PSM I) - Scrum org

Sales Accreditation - Adobe Commerce

Google Analytics 4 (GA4) - Google

Business Analysis Fundamentals - Master of Project Academy

Graphic Design Certification - WeDesign Edu

Experience

IT Project Manager

Industry: IT Services and IT Consulting

May 2024 - Present


  • Lead cross-functional teams in planning, executing, and delivering complex IT projects aligned with strategic goals.

  • Serve as on-boarding project manager for all new company projects, ensuring smooth transitions and clear initial communication.

  • Communicate progress, milestones, and risks to stakeholders, senior management, clients, and team members through effective reporting.

  • Report on project metrics for other PMs, providing insights and tracking performance accurately.

  • Deliver projects on time and within budget, boosting client satisfaction and driving further business opportunities.



Strategic Account Manager

Industry: IT Services and IT Consulting

Sep 2022 - May 2024


  • Built strategic partnerships with e-commerce brands like Puma, Land Rover, and Jaguar to drive collaboration and revenue growth.

  • Analyzed data and market trends to guide decisions and ensure client success.

  • Monitored KPIs, identified issues, and optimized team processes for efficiency.

  • Collaborated with development and marketing teams, aligning efforts with overall goals for comprehensive client success.

  • Created strategic roadmaps to align client goals with financial objectives for steady growth.

  • Delivered industry expertise that exceeded client expectations and promoted sustainability.



Event Manager

Industry: Events Services

Sep 2022 - Present


  • Organized a premier eCommerce event series, bringing together industry leaders, innovators, and experts.

  • Curated discussions on pioneering trends, strategies, and technologies in online retail while managing event logistics to ensure a successful and impactful experience for all attendees.



Marketing Manager

Industry: Graphic Design

Jun 2021 - Sep 2022


  • Led digital marketing campaigns for diverse clients, driving brand visibility, lead generation, and ROI.

  • Collaborated with the CEO to plan and implement process improvements.

  • Participated in recruiting processes.

  • Managed a high-performing marketing team, fostering creativity and data-driven strategies.

  • Developed and executed digital marketing strategies (SEO, PPC, branding, UI/UX design, email marketing) for clients.

  • Cultivated client relationships and stayed updated on industry trends.



Founder/CEO

Industry: Fashion

May 2020 - Present


  • Founded and led a sustainable fashion brand, revamping bags with eco-friendly materials.

  • Oversaw manufacturing processes to ensure quality and sustainability.

  • Managed marketing campaigns to promote the brand and raise awareness of sustainable fashion.

Projects

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