Customer Service Representative

Candidate has a diverse professional background with a focus on sales across various industries. Holding a bachelor's degree in Business Administration from Baku Engineer School in Azerbaijan and pursuing a master's degree in Germany, initially at Phillips University, Marburg, and later at Heinrich Heine University in Düsseldorf. Professionally began as a Construction Planning Engineer in Azerbaijan, overseeing phases and resources in construction projects. Transitioned to the digital banking sector, enhancing mobile and internet banking services. As a Real Estate Consultant for a Turkish-Azerbaijani company, specialized in properties in Germany and German-speaking countries, handling client management and transactions. Additionally worked remotely as a Sales Representative for an American company's sales office in Baku, focusing on data recovery services. For the past 3.5 years, has been working with German-speaking countries, utilizing language skills in a sales capacity.

University of Düsseldorf / Master's degree, BWL (Betriebswirtschaftslehre) Business Administration

2016 - 2017

The Philipp University of Marburg / Language Certificate, Academic German Language Course

2015 - 2016

Qafqaz Universiteti / Bachelor of Business Administration - BBA, World Economy / Finance

2010 - 2015

Sales Representative for German Speaking Customers

Industry: IT Services and IT Consulting

Jan 2024 - Apr 2024

• Sales over web-site inquires and phone calls

• Introducing company services, recovery scope and service conditions

• Customer support

• Daily, weekly and monthly report about successful sales

Real Estate Consultant for German Speaking Countries

Industry: Real Estate

Nov 2020 - Dec 2023

• Search for suitable real estate and property analysis

• Calculation of the final price of a real estate

Digital Banking Specialist

Industry: Banking

May 2019 - Oct 2020

• Development of Digital Banking

• Monitoring and updating mobile and internet banking applications

• Cooperation and project management with Visa/Master Card

• Technical support related to plastic cards

Planning Engineer (Project Planning Department)

Industry: Undisclosed

Nov 2018 - Apr 2019

• Caspian Waterfront Project – Firefighting

• SystemsCaspian Waterfront Project – Chiller and Heating Systems

• Knightsbridge Residence White City

Financial Analyst Internship

Industry: Banking

Aug 2014 - Sep 2014

• Analyzing daily financial reports and bank currency resource management

Financial Analyst Internship

Industry: Banking

Aug 2013 - Sep 2013

• Analyzing and evaluating financial statements of joint ventures