Customer Service Representative

Professional Summary

Candidate's career journey showcases a strong dedication to customer service, encompassing various aspects such as consultation and support, both written and verbal communication, handling customer inquiries through phone and email channels, contributing to telephone service operations, managing complaints and claims to ensure customer satisfaction, and actively engaging in projects aimed at improving departmental workflows. On the educational front, the candidate pursued a degree in Computer Science at Georgian Technical University, indicating a solid foundation in technical knowledge and skills. Prior to that, they completed their secondary education at Kutaisi Public School in Georgia and received elementary schooling at Wiesenschule in Bayern, Germany. This diverse educational background suggests a well-rounded approach to learning and adaptability to different environments.