IT Project Manager

Candidate is a Project Manager with over 4 years of experience specializing in client partnerships, cross-functional team coordination, and Agile project delivery within software development, SaaS, and IT consulting industries. Skilled in managing full-cycle implementation of enterprise solutions, driving stakeholder alignment, and maintaining long-term client satisfaction across web, mobile, and UI/UX projects. Demonstrated ability to lead operations, optimize workflows, and deliver high-impact digital products through tools such as Jira, ClickUp, Microsoft Azure DevOps, Confluence, and HubSpot CRM. Experienced in coordinating UAT cycles, facilitating risk mitigation, and introducing process improvements that enhance team efficiency and client outcomes. Holds certifications in Scrum and Agile Leadership, with a strategic and people-centered approach to project success.

Aristotle University of Thessaloniki / Master of Arts in Digital Media and Communication

Universität des Saarlandes / Master of Laws

Project Manager

Industry: Software Development

Jan 2024 – Feb 2025

• Managed strategic client relationships with U.S.-based partners.

• Delivered enterprise-level software implementations for utility clients.

• Defined project scope, timelines, and resource allocations.

• Conducted risk assessments and implemented mitigation strategies.

• Facilitated cross-functional collaboration and stakeholder alignment.

• Tracked progress via Jira dashboards and internal tools.

• Provided consistent client communication and post-delivery support.

Product Development Consultant - Chrome Extension

Industry: Undisclosed

Aug 2023 – Nov 2023

• Evaluated client needs and identified product enhancement opportunities.

• Collaborated with cross-functional teams to align technical recommendations with product strategy and user expectations.

• Leveraged client feedback and usability data to guide improvements and ensure optimal product-market fit.

Team Operations Manager - UI/UX Design

Industry: Software Development

Feb 2022 – Nov 2023

• Managed day-to-day operations of UI/UX design teams using ClickUp to organize tasks, track deadlines, and ensure project alignment with client priorities and timely delivery

• Oversaw reporting on productivity and team performance; identified operational trends to optimize workflows

• Built strong relationships with stakeholders and provided post-project insights to support business development

• Mentored team members and fostered a collaborative, feedback-driven work culture

Senior Project Manager

Industry: Software Development

Nov 2020 – Feb 2022

• Managed client relationships and ensured project delivery within scope, budget, and timeline for mobile and web solutions.

• Supported account growth by identifying potential service expansions and translating client needs into actionable plans.

• Managed stakeholder and client communications using HubSpot CRM to support alignment and project continuity.

• Managed team operations and project planning using Jira to assign tasks, monitor progress, and ensure alignment across design and delivery teams.

• Delivered frequent progress reports to clients and senior leadership, offering analysis and solution recommendations based on project performance data.

• Introduced and implemented process improvements to boost efficiency and client satisfaction.

Project Manager

Industry: IT Services and IT Consulting

Nov 2021 – Jan 2023

• Led Agile delivery for custom web and mobile application projects using Microsoft Azure DevOps Boards to manage sprints, track progress, and ensure delivery alignment across client and technical teams.

• Maintained strong client communication throughout project lifecycles, delivered strategic updates, managed expectations, and aligned deliverables with evolving business goals.

• Facilitated UAT cycles by coordinating client-side feedback, validating feature readiness, and driving approval for production deployment.

• Promoted best practices in client onboarding and stakeholder engagement, supported long-term project success and account growth.

Software Development Project Manager

Industry: Software Development

Dec 2020 – Feb 2022

• Acted as liaison between clients, designers, and developers, aligned product requirements with business goals.

• Led cross-functional teams to deliver solutions in response to client needs, ensured service quality and long-term satisfaction.

• Created and managed project boards and task flows in Jira, ensured visibility into timelines, dependencies, and sprint goals for cross-functional teams.

• Coordinated UAT cycles and client sign-off stages to ensure delivery matched client’s expectations.