Customer Service Representative

Professional Summary

Candidate has 5 years of experience in customer service, primarily focusing on roles that require proficiency in the German language. Experience includes working at Booking.com, e-commerce platforms, and a flight project, handling calls, emails, and chats in German. Currently employed at an outsourcing and offshoring consulting company, providing customer service in both German and English. Has served as a German-speaking and bilingual German and English-speaking customer service representative. Previously worked at an IT services and consulting company as a German-speaking travel support agent. Throughout the career, the candidate has also held positions as a customer support agent and a call center agent, showcasing versatility and adaptability in various customer service roles.