TALENT-17584

Mariam
AI Developer
Senior
Georgia
Book this talent
Connect with talent in 24 hours qualified by our recruitment team
Freelance
hour
€ 32
Not available
Salary
€ 3030
month
EOR / Payroll from
€ 199 month
Recruitment fee
1x salary
Professional Summary
Candidate isa Software Engineer with 4 years of experience in developing and implementing software solutions. Candidate is a talented professional currently working at the Bank of Georgia, where she plays a pivotal role in developing the core of an AI chatbot. This chatbot is designed to operate across various channels, serving as a sophisticated replacement for human operators in the call center. Her daily responsibilities involve addressing user queries, executing specific actions, creating APIs, and delving into the analysis of chatbot data. Candidate's role extends beyond routine tasks, as she actively contributes to the development and improvement of the chatbot's functionality and performance. One notable aspect of candidate's contributions is her focus on key performance indicators (KPIs) for the chatbot. Recognizing the importance of data-driven insights, she developed a Chatbot Data Analyzer. This tool is instrumental in scrutinizing user intents and dialogues, providing valuable analytics to enhance the chatbot's efficiency and user experience. Beyond her work in the banking sector, candidate has demonstrated versatility by contributing to augmented reality (AR) application projects. These projects involved developing solutions for detecting collisions and geometric squads, showcasing her proficiency in tackling diverse technological challenges. Candidate's programming expertise centers around Python, which she primarily uses in her daily tasks. Additionally, she has experience with a range of programming languages, including C#, C++, JSON, and JavaScript.
Video of Talent
Portfolio
Education
Georgian Technical University / Bachelor’s Degree in Informatics and Management Systems
2016 - 2020
Certifications:
Python for Data Science, AI & Development - IBM
Rasa Developer Certification - RASA
Google Developers Student Club - GAU
HackerRank Python Certificate - HackerRank
Complete Python Developer in 2020 - Udemy
Certifications and Trainings
Experience
AI Software Engineer / Bank of Georgia
Aug 2020 - Present
Tbilisi, Georgia
Working on a chatbot project at the Bank of Georgia with a scrum methodology, aimed at enhancing customer experience by implementing a chatbot in multiple channels.
Successfully increased Full-Service Rate by a remarkable 32%.
Devising and developing Chatbot Core, Middleware, and an automated Mongo Database Dialogues Analyzer.
AR Application Developer / CERN
Dec 2019 - Aug 2020
Tbilisi, Georgia
Establishing CORE for optimal application functionality.
Implementing surface detection to ensure a seamless user experience.
Enabling robust interaction with surfaces and cursor for a comprehensive understanding.
Incorporating ATLAS Detector geometries to augment user experience.
Enhancing user experience by allowing users to extract, select, zoom, and rotate each section of geometry.
Developing features for puzzling models to stimulate user engagement creating a presentation mode for an immersive experience.
Software Quality Engineer / CERN
Oct 2017 - Dec 2019
Tbilisi, Georgia
As a Software Quality Engineer and Developer at CERN I developed software quality scanning and analysis tool based on C++, Bash and JS programming languages. It scanned all files in ATLAS offline Software "ATHENA" and generated local reports in '.csv' files. The application was designed to be used by developers to identify and fix errors in their code and by project managers to monitor the quality of the code and the commits.
