Virtual Assistant

Candidate is a Human Resources and Hospitality professional with over 7 years of experience across hotel operations, people management, and administrative support. Strong background in onboarding, employee engagement, and HR documentation, with hands-on experience supporting new hotel openings and driving internal culture initiatives. Skilled in talent acquisition, including resume screening and interview coordination, as well as maintaining HR databases and organising team activities. Demonstrated leadership in hotel and bar management roles, with expertise in team supervision, supplier coordination, service standardization, scheduling, and budget monitoring. Proven ability to manage front desk operations, coordinate bookings, and deliver high-quality guest experiences while fostering staff development and operational excellence

EU Business School / Master's degree, Tourism and Hospitality Management

2021 - 2022

Georgian Institute of Publlic Affairs / Bachelor's degree, Communication and Media Studies

2014 - 2018

Free University of Berlin / Social Sciences

2014

Human Resources Administrative Assistant

Industry: Hospitality

Dec 2022 - Sep 2023

People Intern 

Industry: Hospitality

Mar 2022 - Sep 2022

• Valuable experience and significant challenge that provided growth and learning. Joined the People department during the opening of The Hoxton Hotel in Barcelona.

• Responsible for onboarding employees, updating employee databases, filling out HR documents, reviewing resumes, interviewing interns, and organizing activities to promote internal culture and engagement.

Assistant Manager

Industry: Hospitality

Jul 2019 - Jan 2021

• Managing the day-to-day operations of the hotel in all areas 

• Managing customer expectations and handling and resolving any issues

• Administration of Booking.com and Expedia.com

• Organising all hotel services and maintaining quality standards

• Procurement of supplies, quality control and management of all team members

• Managing the front desk, supervising housekeeping, overseeing breakfast services

• Training and development of the hotel team

• Hiring interviews and search for best candidates

Bar Manager

Industry: Hospitality

Sep 2018 - Aug 2019

• Set up the internal workspace of Bar

• Create the Bar menu

• Selecting the suppliers 

• Standardization of the service 

• Training the staff

• Preparing the beverage bible

• Setting schedules of the employees

• Track customer behavior and sales

• Manage the budget and monitor costs

• Plan internal events

Waitress

Industry: Hospitality

Oct 2016 - Oct 2017