Customer Service Representative

Candidate's journey in customer service spans over 3.5 years, showcasing a diverse linguistic and industry-focused experience. Starting as one of the pioneering team members at an outsourcing and offshoring consulting company, he contributed significantly to a project involving taxi drivers, engaging in inbound chats and emails in Azerbaijani. His role expanded as the project evolved, handling German inquiries alongside additional countries like the Netherlands and the UK. Transitioning to another company, candidate embraced Turkish language support for Skyscanner.com, excelling in inbound chats, calls, and emails. His adaptability led him to switch between German and Turkish departments based on operational needs, highlighting his versatility in multilingual customer service environments. In the Canadian market, candidate ventured into health tourism, utilizing his proficiency in English to communicate with potential leads. His responsibilities included informative calls about the company's offerings and scheduling appointments at clinics, showcasing his ability to engage with customers effectively across various domains.

Tbilisi State University / Business law

2004 - 2016

Komarov

2016 - 2021

Health Tourism Representative

Industry: Health Care

Apr 2023 - Oct 2023

Customer Service Representative

Industry: IT Services and IT Consulting

Apr 2021 - Sep 2023

Customer Service Representative

Industry: Outsourcing and Offshoring Consulting

Oct 2020 - Dec 2021