Virtual Assistant

Professional Summary

Candidate has 4 years of diverse experience, primarily within an outsourcing company. Initially, their responsibilities involved coordinating automotive industry notes and utilizing programs like Excel and Microsoft Office. They later transitioned to social inventions, focusing on content moderation and creation on a global scale, eventually attaining a senior customer service representative role. Their career took them to Germany, where they worked in Cologne and Munich, managing intricate details and creating resumes using Microsoft Office tools. Upon returning to Georgia, they joined an IT services and consulting company in Batumi, where they currently serve as a customer service group representative in the travel industry. In this role, they assist clients with ticketing, rebookings, and additional services using programs like Emede and Scalile. Throughout their journey, the candidate has demonstrated adaptability to diverse work environments, showcasing proficiency in customer service, coordination, and the use of various software platforms. Their experiences highlight them as a resilient and adaptable professional with a strong foundation in outsourcing and customer support.