Talent-772
Tinatin
Account Manager
Middle
Georgia
Professional Summary
Tinatin has over two years of experience in account management, currently working in the factoring industry. In her role, she is responsible for collections, invoice processing, payment handling, and monitoring client accounts, including risk assessment. She has a strong background in client communication and relationship building, working with international clients across different markets. Tinatin particularly enjoys onboarding new clients and maintaining long-term relationships, demonstrating strong attention to detail and responsibility in her work. Her previous experience includes roles in content moderation and customer support, which further strengthened her communication and problem-solving skills.
Video of Talent
Portfolio
Education
Bachelors Degree —English Philology
International Black Sea Univeristy
Certifications and Trainings
Experience
Account Manager — Jun 2025 – Present
Process and verify invoices using Factor Fox software, ensuring accuracy and compliance
Perform credit checks on freight brokers to assess financial reliability and risk
Advise carriers on broker credibility and potential financial risks
Manage USD payment postings and maintain accurate financial records
Ensure consistency and accuracy across financial systems and documentation
Collection Manager / Account Manager — Dec 2024 – Jun 2025
Managed accounts receivable and handled collections processes
Monitored client accounts and invoice statuses on a daily basis
Maintained B2B communication with freight brokers and carriers (USA & Canada)
Conducted broker credit checks and provided risk assessments to clients
Onboarded new carriers and supported account setup processes
Content Administrator Specialist — Sep 2023 – Present
Verified and moderated user-generated product content (descriptions, images, specifications)
Edited and improved product descriptions for accuracy and clarity
Identified and resolved content issues, coordinating with relevant departments
Ensured platform content met quality and compliance standards
Customer Support Representative — Sep 2023 – Present
Provided customer support via email and other communication channels
Delivered accurate information and tailored solutions to customer inquiries
Identified alternative solutions to improve customer satisfaction
Collaborated with internal teams to resolve issues efficiently
Private English Tutor — Jul 2023 – Sep 2023
Delivered personalized English lessons tailored to student needs
Improved students’ language skills through structured learning approaches
Adapted teaching methods based on individual progress and goals
Projects
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