Customer Service Representative

Professional Summary

Candidate is a Customer Support Specialist with over 7 years of experience specializing in written communication, client support, and virtual assistance across industries including outsourcing, offshoring, and real estate services. Skilled in managing customer inquiries via email and live chat, ensuring professional communication in both German and English, and delivering efficient problem resolution in fast-paced environments. Experienced in supporting German-speaking clients with a focus on service quality and client satisfaction. Brings strong organizational skills from real estate assistance, combining customer care expertise with administrative support. Fluent in German and Georgian with working knowledge of English, and recognized for excellence in written correspondence as a preferred communication method. Highly motivated to continue advancing in customer support and virtual assistant roles.