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Senior
Armenia
Candidate is a Sales and Support Specialist with over 7 years of experience specializing in inbound and outbound sales, customer care, and client communication across German-speaking markets, including Germany, Austria, and Switzerland. Proven ability in managing high call volumes, handling an average of 70–80 outbound and numerous inbound calls daily, alongside responding to 20+ client emails. Skilled in customer retention, sales consultation, and quality assurance within remote and multilingual environments. Experienced in using CRM tools such as HubSpot, LinkedIn Sales Navigator, and email-based sales systems to support pipeline growth and client engagement. Holds native-level German proficiency and brings strong cross-cultural communication skills backed by formal academic training in German translation and pedagogy.
Yerevan Brusov State University of Languages and Social Sciences / Bachelor's degree, Translation and Pedagogy in German
2014 - 2019
N°119 School of Yerevan
2009 - 2014
Herzog Otto Middle School in Lichtenfels
2003 - 2009
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Nov 2022 – Present
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