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Middle
Georgia
Candidate has gained significant experience in customer service over several years. They began as an intern in 2018 in the Procedure Division and Human Resources Department at a Hospitals and Health Care company, supporting internal operations and personnel management. In 2020, they transitioned to a customer service role, focusing on client interactions and service delivery until 2021. Subsequently, they moved to a customer service-marketing position in a retail company, where they combined customer support skills with marketing tasks. Currently, since 2022, the candidate works as a Travel Support Agent, providing specialized assistance in travel-related inquiries and support, communicating with clients in German via chats, mail, and phone, primarily serving clients from Germany and Austria.
Georgian National University (SEU) / Journalism
2015 - 2021
Tbilisi Public School 49
2003 - 2015
Travel Support Specialist
Industry: IT Services and IT Consulting
Nov 2022 - Present
Tbilisi, Georgia
Customer Service - Marketing Department
Industry: Retail Appliances, Electrical, and Electronic Equipment
Apr 2022 - Oct 2022
Customer Service Specialist
Industry: Undisclosed
Aug 2020 - 2021
Human Resources Intern
Industry: Hospitals and Health Care
Apr 2018 - Jul 2018
Call Center Operator
Industry: Undisclosed
Jun 2017 - Aug 2017
Training - Service Plus
Training - Customer Service Management
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