Account Manager

Nia is an experienced Account Manager with a strong background in both B2B and B2C environments, primarily within the food service industry. She currently manages 600–700 partners (around 1,000 locations), acting as the main point of contact between partners and internal teams, handling communication via calls, meetings, and live chat. Previously, she worked at Infuse, an international company, where she served as a bridge between partners and internal departments (content, development, email marketing). She also has prior sales experience in the insurance sector, which strengthens her commercial mindset and ability to drive revenue growth. She is motivated to explore new opportunities to take on greater responsibility and further challenge herself. She particularly enjoys helping partners achieve strong business results through promos, ads, and performance-focused activities. Nia is comfortable multitasking and managing multiple accounts simultaneously. She has direct experience working with US and UK clients and has lived and worked in New Jersey, USA, which strengthened her cross-cultural communication skills. She is open to aligning with UK/US working hours if required.

Bachelor - Sociology

Tbilisi State University

Account Manager - Nov 2024 – Aug 2025

• Managed client relationships and ensured marketing solutions aligned with business goals.

• Coordinated campaigns across creative, strategy, and performance teams to deliver successful marketing projects.

• Analyzed campaign performance data to identify optimization opportunities and improve results.

• Oversaw project timelines, budgets, and deliverables to ensure client satisfaction.

• Identified growth opportunities and supported long-term client development.

Corporate Sales Manager - Mar 2022 – Dec 2023

• Built and maintained relationships with corporate clients, identifying their insurance needs.

• Developed tailored insurance solutions for business customers.

• Drove new business development and sales growth through client acquisition and account expansion.

• Collaborated with internal teams to design and deliver customized insurance packages.

• Monitored market trends and competitor activity to support sales strategy.

Seasonal Party & Group Host - May 2019 – Sep 2019

• Coordinated event logistics including schedules, activities, and seating arrangements.

• Provided customer support and issue resolution during events.

• Assisted in managing group activities and guest experiences.

• Promoted special events and activities to improve guest engagement.