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Talent-10753

Talent-10753

Ruska

Account Manager

Junior

Georgia

Languages
Skills

Book this talent

Connect with talent in 24 hours qualified by our recruitment team

Freelance

hour

€ 11

Not available

Salary

€ 950

month

EOR / Payroll from

€ 199 month

Recruitment fee

1x salary

Professional Summary

Ruska is an Account Manager with over 3 years of experience in the digital marketing industry, where she acted as the main point of contact between clients and the company. Her core responsibility has been client communication, relationship management, issue resolution, and ensuring smooth coordination between internal teams and clients. She has worked with well-known brands such as Skoda, Glo, Wolt, and other local and international companies. In these roles, she managed campaigns, handled complex client requests, participated in strategic discussions, and ensured client satisfaction and retention. In addition to digital account management, Ruska has experience in logistics and operations at a European logistics company, where she worked directly with international clients (including brands such as Samsung, Logitech, and Haribo). She managed delivery coordination, handled financial negotiations regarding outstanding balances, and collaborated closely with legal teams to resolve sensitive cases. This strengthened her negotiation, problem-solving, and cross-functional communication skills. She also has 6 months of sales experience as a Sales Account Manager, where she was responsible for lead generation, cold outreach (email, LinkedIn, calls), intro meetings, and service pitching. Ruska describes herself as highly communication-driven and empathetic, with a strong ability to listen, understand client needs, and translate them effectively to internal teams. She is motivated to grow further in account management and sales-oriented roles.

Video of Talent

Portfolio

Education

Bachelor-International Relations


Ilia State University

Certifications and Trainings

Experience

Operations Specialist | Nov 2024 – May 2025


• Processed 500+ customer and supplier entries, managed weekly settlements, and reduced overdue debt by 25% through strict payment control.

• Collaborated with 4+ departments to resolve issues and improved daily workflow efficiency by 30%.

• Handled 50+ weekly admin tasks, including 100+ CMR collections and 200+ indicator updates for accurate reporting.


Logistics Manager | Aug 2024 – Nov 2024


• Communicated daily with 10+ clients to ensure satisfaction and resolve service concerns in real-time.

• Monitored 20+ transit operations weekly to ensure timely and smooth execution.

• Resolved 15+ post-project issues monthly with 95% first-contact resolution.

• Calculated transit timelines across 5+ countries to enable precise and efficient scheduling.

• Collected and organized 100+ project documents per month during and post-execution.

• Coordinated with 4+ internal teams to deliver timely, accurate updates to clients.


Sales Account Manager | CrossCreators — Jan 2024 – Jul 2024


• Managed 30+ client and creator relationships, conducting outreach and recruiting 10+ talents via market research.

• Produced 50+ offers, presentations, and reports while keeping all company materials current.

• Managed WordPress content on 10+ pages, ensuring smooth updates and boosting engagement by 20%.


Account Manager | Making Science Sweeft — Oct 2023 – Jul 2024


• Led 20+ end-to-end campaigns and projects, delivering 100% on time and fully aligned with client goals and brand vision.

• Developed 30+ strategic briefs, pitched 15+ innovative promotions, and maintained a 95% client satisfaction rate through proactive communication.

• Oversaw social media across 3 platforms, produced 100+ posts, and introduced 5 new trends that boosted engagement by 40%.


Account Manager | Socialsharks — May 2022 – Oct 2023


• Maintained ongoing communication with 20+ clients through biweekly check-ins, achieving a 98% satisfaction rate via consistent support.

• Led content planning for 10+ monthly calendars, crafting 200+ detailed briefs and on-brand copy across 5 key campaigns.

• Oversaw full production workflows for 15+ projects-including casting, set design, and budgeting-delivering high-quality solutions 10% under budget.


Junior Account Manager | Maverik — Apr 2022 – May 2022


• Managed 12 monthly social media calendars across 3 platforms, coordinating 120+ posts to ensure 100% on-time delivery.

• Oversaw logistics for 20+ productions, handling casting and $100K+ in budgets to guarantee smooth, cost-controlled execution.

• Developed 50+ trend-aligned concepts and 200+ audience-focused copy pieces, boosting campaign engagement by 35%.

Projects

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