Sales Representative

Candidate is a Sales and Support Specialist with over 7 years of experience specializing in inbound and outbound sales, customer care, and client communication across German-speaking markets, including Germany, Austria, and Switzerland. Proven ability in managing high call volumes, handling an average of 70–80 outbound and numerous inbound calls daily, alongside responding to 20+ client emails. Skilled in customer retention, sales consultation, and quality assurance within remote and multilingual environments. Experienced in using CRM tools such as HubSpot, LinkedIn Sales Navigator, and email-based sales systems to support pipeline growth and client engagement. Holds native-level German proficiency and brings strong cross-cultural communication skills backed by formal academic training in German translation and pedagogy.

Yerevan Brusov State University of Languages and Social Sciences / Bachelor's degree, Translation and Pedagogy in German

2014 - 2019

N°119 School of Yerevan

2009 - 2014

Herzog Otto Middle School in Lichtenfels

2003 - 2009

Business Development & Sales Manager
Industry: Staffing and Recruiting
Nov 2022 – Present

German/English Sales Specialist
Industry: Retail
Sep 2019 – Mar 2023

Business Development Manager
Industry: Outsourcing and Offshoring Consulting
May 2019 – Jun 2020

Customer Sales Support Manager
Industry: Undisclosed
Oct 2017 – May 2019