Customer Service Representative

Candidate currently works as a German and English-speaking customer service representative at an outsourcing/offshoring consulting company. Delivers exceptional support, ensuring customer satisfaction and contributing to the platform's overall success by providing a positive and memorable customer experience. Studied in Germany for 1.5 years as a Retail Merchant Trainee, responsible for various activities in sales, purchasing, warehousing, and customer service. Training included advising customers professionally, conducting sales pitches, presenting goods, and maintaining the store's appearance. This background has equipped with a comprehensive understanding of customer service and retail operations.

Ilia State University / Bachelor's degree, Business Administration and Management, General

2015 - 2023

Vocational School Anckelmannstrasse / A Retail Merchant Trainee, Sales, Distribution, and Marketing Operations, General

Aug 2020 - Jan 2022

117 Public School

2003 - 2015

Customer Service Representative

Industry: Outsourcing and Offshoring Consulting

Jun 2022 - Present

• The customer service work involves delivering exceptional support, ensuring customer satisfaction, and contributing to the overall success of the platform by providing a positive and memorable experience for customers.