Account Manager

Nini is a sales-driven professional with 5+ years of experience in B2B sales and account-related roles. In her most recent role at Bold Food, she was responsible for both acquiring new restaurant partners and managing an existing portfolio, focusing on retention and growth. She particularly enjoys onboarding and long-term relationship management. She has experience working with international clients, including the USA, UK, and Dubai markets (approximately one year with US clients and 1.5 years with UK/Dubai clients). While she does not have telecom industry experience, she has been proactively researching the field and is motivated to transition into account management within this sector. She is currently not employed due to a serious skiing accident last winter, which required a recovery period. She is now fully recovered and ready to return to work. Nini is comfortable with an initial on-site format transitioning to hybrid, and with aligning working hours to UK/US time zones (as long as it does not require late-night shifts). She can start immediately, requiring about one week to organize personal matters. She has her own MacBook Air for work.

Bachelor's Degree — Law

Tbilisi State University

Sales and Accounts Management Specialist- Nov 2024 – Mar 2025

• Onboarded new restaurant partners to the platform and supported their successful launch.

• Maintained relationships with partners to improve retention and long-term collaboration.

• Provided operational support and guidance to partners to optimize performance.

Sales and Customer Insights Specialist - Feb 2022 – Oct 2024

• Analyzed customer data to identify behavioral trends and generate actionable insights.

• Supported sales strategies aimed at improving customer retention and engagement.

• Managed internal projects focused on improving customer experience and service delivery.

• Collaborated with cross-functional teams to align insights with marketing campaigns and business goals.

Project Manager - Jul 2021 – Feb 2022

• Gathered and documented client requirements to develop service recommendations.

• Coordinated project activities from planning to execution.

• Promoted company services to increase product visibility and customer engagement.

• Contributed to revenue growth through improved service positioning

Sales Representative - Aug 2020 – Jul 2021

• Assisted in executing sales strategies to drive customer acquisition.

• Collected market feedback and analyzed sales performance trends.

• Collaborated with team members to refine sales approaches and improve results.