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TALENT-59006

TALENT-59006

Tekla

Account Manager

Middle

Georgia

Languages
Skills

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Contractor

Employee

hour

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$ 700

month

Professional Summary

Candidate possesses a diverse background, beginning with a Bachelor's degree in International Relations. Their professional journey has taken them through various roles, showcasing adaptability and skills in different domains. In the gaming industry, the candidate has worked with two different tech-related companies, where they were involved in campaign management and communication across different departments. Beyond the gaming industry, the candidate has also contributed to project management in a non-governmental organization. This involvement showcases their versatility, as they have applied project management skills in different sectors. The international and local experience gained in Georgia and Prague, working in various IT departments, highlights their ability to adapt to diverse settings and work with different organizational structures. One notable aspect of their experience is their work with Social Boost, where they are currently engaged in social media management. In this role, their main responsibility involves direct communication with clients to assist in choosing the right platforms for social media campaigns. This highlights their proficiency in client-facing roles, emphasizing effective communication and understanding client needs in the realm of social media management.

Video of Talent

Portfolio

Education

Charles University Prague / Erasmus+ Exchange Student

Sep 2022 – Feb 2023

Prague, Czechia


Tbilisi State University / BA International Relations Student

2019 – 2023

Tbilisi, Georgia

Certifications and Trainings

Experience

Account Manager / Social Boost 

Feb 2023 – Present

Tbilisi, Georgia


  • Enhancing overall customer experience and working with multiple departments to preserve high quality service.




Account Manager VIP Department / Tabella

Sep 2022 – Feb 2023

Prague, Czechia


  • Worked with Customer Service and Product Development departments to enhance overall customer experience.




Customer Service Representative / Upgaming

Nov 2021 – Sep 2022

Tbilisi, Georgia


  • Provided customers with quality assistance through emails and internet chats.




Manager Assistant / McDonald's

Jul 2021 – Sep 2021

Vechelde, Germany


  • The manager assistant position consisted of managing the crew and their positions and ensuring everything was done in a timely manner during shifts.




English Game Presenter / Evolution Gaming

Jan 2020 – Jun 2021

Tbilisi, Georgia


  • English Game Presenter position consisted of hosting and dealing a variety of games in a live studio streamed to real players, interacting and providing an engaging and rewarding experience.




Project Coordinator / Nongovernmental Organization- Proactive Group Georgia

Sep 2017 – May 2021

Tbilisi, Georgia


  • Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them.

Projects

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