Business Development Manager

Experience

Sales Representative – PRODIGI (2024-06-01 – 2024-11-01)

Developed strong client relationships through attentive

service and needs-based solutions.

Understood customer business specifics and objectives, and

delivered solutions that meet their needs and expectations;

Conducted follow-up evaluations with clients to measure

satisfaction and identify process improvements.

Supported team members by sharing best practices,

coaching on communication techniques, and encouraging

service excellence.

Contributed to the development of streamlined workflows,

improving efficiency and customer response times.

Sales Specialist – CIO GROUP (2023-10-01 – 2024-09-01)

Took ownership of a dedicated client list, guiding each account

through its journey from first contact to full solution adoption.

Actively explored client operations to uncover growth goals

and hidden bottlenecks, matching them with tools that

delivered measurable outcomes.

Translated usage reports into action steps, launching

campaigns that encouraged customers to try underused

features and unlock added value.

Ran interactive workshops and one-on-one walkthroughs to

build client confidence and ensure smooth daily use of the

platform.

Stepped in quickly when concerns arose, coordinating with

multiple departments to clear obstacles before they became

major problems.

BUSINESS DEVELOPMENT MANAGER – DIGITAL SOLUTIONS LLC ( – )

Served as primary point of contact for key

partners, ensuring smooth entry/exit processes and

resolving all business-related challenges.

Resolved ongoing issues and problems in an

efficient and timely manner.

Developed and implemented sales plans by

account achieving consistent revenue growth.

Conducted daily communications and negotiations

with partners, including order management,

product listings, and promotional action planning