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Senior
Georgia
Candidate has 5 years of experience in customer service, primarily focusing on roles that require proficiency in the German language. Experience includes working at Booking.com, e-commerce platforms, and a flight project, handling calls, emails, and chats in German. Currently employed at an outsourcing and offshoring consulting company, providing customer service in both German and English. Has served as a German-speaking and bilingual German and English-speaking customer service representative. Previously worked at an IT services and consulting company as a German-speaking travel support agent. Throughout the career, the candidate has also held positions as a customer support agent and a call center agent, showcasing versatility and adaptability in various customer service roles.
Ivane Javakhishvili Tbilisi State University / Bachelor of Political Science
Sep 2015 - Aug 2019
Tbilisi State University and German University of Public Administration Speyer / Master of Public Administration
Sep 2020 - Present
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
May 2022 - Present
German & English-speaking Customer Service Representative
Customer Support Agent
Industry: Undisclosed
May 2023 - Jan 2024
Call Centre Agent
Industry: Outsourcing and Offshoring Consulting
Apr 2023 - Aug 2023
Customer Service Representative
Industry: IT Services and IT Consulting
Sep 2021 - Mar 2022
German-speaking Travel support agent
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
Aug 2020 - Sep 2021
German-speaking Customer Service representative
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
Oct 2019 - Aug 2020
German & English-speaking Customer Service Representative
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