Business Analyst

Candidate has over 3.5 years of experience as a Business Analyst, showcasing a strong background in various aspects of the role. Utilized process mapping and diagramming tools like Visio to create detailed and comprehensive process documentation. Experience managing data analytics teams, conducting sales and business effectiveness analyses, and setting data analytics strategies indicates a robust understanding of finance operations processes, principles, and practices. Demonstrated ability to define metrics and KPIs, communicate insights to stakeholders, and document processes through flows, diagrams, and detailed descriptions. Possesses theoretical knowledge of Lean and Six Sigma methodologies, relevant to process improvement in finance operations, while hands-on experience in data analysis and business intelligence highlights strong analytical skills, essential for identifying process gaps and inefficiencies. Work experience also underscores interpersonal skills, with effective collaboration with cross-functional teams and engagement with stakeholders to drive business outcomes.

The University of Georgia / Masters in Business Management, Business Management

2015 - 2021

The University of Georgia / Bachelor's degree, Economics

2010 - 2014

Manager, Digital Advisory

Industry: Business Consulting and Services

Jan 2024 - Present

• Team Leadership

• Needs Assessment

• Strategic Planning

• Advisory Services

• Technology Adoption

• Project Management

• Implementation Oversight

• Stakeholder Communication

• Presentation Skills

• Cross-functional Collaboration

• Knowledge Sharing

• Performance Measurement

• Market Research

Invited Lecturer

Industry: Higher Education

Mar 2022 - Present

• Lecturer and Curator of Data Analytics, Data Visualization and Business Analytics for Bachelor students.

• Developing and delivering course materials, including lectures, assignments, and exams

• Preparing lesson plans and instructional materials to engage students in active learning

• Providing individualized feedback and support to students to help them improve their understanding and performance

• Facilitating group discussions and activities to encourage collaboration and critical thinking

• Advising and mentoring students on academic and career-related matters

• Staying current with developments in their field and incorporating new knowledge and techniques into teaching.

Senior Business Analyst

Industry: Business Consulting and Services

Jan 2023 - Dec 2023

• Analyzing and documenting business processes and workflows

• Identifying and defining business requirements for software applications and systems

• Developing and executing test plans and scripts to ensure software meets business requirements

• Collaborating with business and IT teams to design, develop, and implement new software applications and systems

• Conducting research and analysis to identify industry trends and best practices

• Providing guidance and support to junior business analysts and other team members

• Communicating project status, risks, and issues to stakeholders and management

• Developing and maintaining project documentation, including business cases, project plans, and status reports.

• Designing, developing and maintaining business intelligence solutions and data models

• Identifying and gathering data from various sources and systems

• Developing and delivering reports, dashboards, and visualizations to inform business decisions

• Analyzing data to identify patterns, trends, and insights that can inform business strategy

• Collaborating with business stakeholders to understand their data needs and translate them into actionable insights

• Identifying and analyzing business processes that can be automated using RPA technology

• Collaborating with business stakeholders to understand their process requirements and identify areas for improvement

• Developing business cases and ROI analyses to support RPA projects

• Creating detailed process documentation and use cases for RPA solutions

• Collaborating with RPA developers to design and implement RPA solutions that meet business requirements

• Conducting user acceptance testing and quality assurance to ensure RPA solutions meet business requirements

• Providing guidance and support to business stakeholders on RPA technology and its applications

• Keeping up to date with developments in RPA technology and best practices.

Senior BI Analyst

Industry: Business Consulting and Services

Jan 2022 - 2022

• Creating dashboards and reports using MS Power BI;

• Work with agile methodology;

• Optimize Statistical Efficiency and Quality;

• Using statistical methods to get a big-picture view of data;

• Creating visualizations and dashboards to help the company interpret and make decisions;

• Manage the process description process and interview;

• Solve process robotics tasks using RPA tools;

• Work with BPMN tools

Head of Data Analytics Department / Business Analyst

Industry: Undisclosed

Sep 2019 - Dec 2021

• Managing Data analytics Team

• Sales and business effectiveness analyses

• Developing Data Analytics Strategies

• Identify Data sourcing

• Managing the data analytics budgeting

• Collaborate with the other departments

Manager of Data Analytics Department

Industry: Undisclosed

Nov 2014 - Sep 2019

• Managing the data analytics team (include: hiring, training, and mentoring team members to ensure they have the necessary skills to deliver high-quality insights).

• Setting the data analytics strategy

• Defining metrics and KPIs

• Identifying data sources and ensuring data quality

• Developing analytical models

• Communicating insights to stakeholders (clearly communication with stakeholders in a way that is understandable and actionable)

• Staying up-to-date with data analytics trends

• Collaborating with other departments (such as marketing, finance, operations …)

• Developing and maintaining project documentation, including business cases, project plans, and status reports.

• Participate in Company's Budgeting process

• Conducting research and analysis to identify industry trends and best practices

Project Manager

Industry: Non-Profit Organizations

Dec 2012 - Nov 2016

• Project planning

• Resource allocation

• Budget management

• Risk management

• Monitoring and reporting

• Quality assurance

• Change management

• Team management

Economics Lecturer

Industry: Non-Profit Organizations

Oct 2014 - Dec 2014

• Create lectures about Macroeconomics

• Comparison the theory with country's examples;

• Make quizzes and check-up of students learning process;

• Evaluate learning process and reporting;

Production and Operations Department Manager in Sales

Industry: Undisclosed

May 2014 - Aug 2014

• Communication different culture stakeholders;

• Sales;

• Negotiation;

• Relationship with buyers and sellers;

• Presentation;

• Reporting