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Middle
Georgia
Candidate has extensive experience in customer service, primarily within the outsourcing and offshoring industry, where a key part of the customer service team was played. In this role, the candidate managed a wide array of customer interactions through calls and emails, consistently ensuring high levels of customer satisfaction. The primary project during this period was with Booking.com, where numerous customer service requests were handled. Following success at the outsourcing company, the candidate transitioned to an IT consulting and services company. The candidate continued to leverage language skills by serving German-speaking clients through calls and emails. In addition to customer service roles, the candidate also gained valuable experience in the sales department of Vodafone.
Ludwig-Erhard-School
Sep 2014 - Nov 2016
Rennbuckel Secondary School
Sep 2012 - Jul 2014
Kant-Gymnasium
Oct 2009 - May 2021
Customer Service Employee
Industry: IT Services and IT Consulting
Sep 2023 - Dec 2023
Customer Service Employee - German & English
Industry: Outsourcing and Offshoring Consulting
Apr 2022 - Mar 2023
Registry
Industry: Undisclosed
Sep 2020 - Feb 2022
Customer Service Employee
Industry: Undisclosed
Jan 2018 - May 2019
Barkeeper
Industry: Restaurants
Dec 2016 - Jun 2017
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