Customer Service Representative

Candidate worked at an outsourcing and offshoring consulting company for one and a half years. Initially, calls were handled exclusively in German for a flights project with Condor. The role then transitioned to an Amazon project, where communication with customers was conducted in both German and English, managing both spoken and written interactions. Currently, working on the Booking.com project in a highly international environment, communication with guests and properties is primarily in German but also in English. Extensive experience in customer service across various projects and industries includes dealing with international clients and handling diverse customer service scenarios.

Technical University of Georgia / Faculty of Agricultural Sciences and Biosystems Engineering

2014 - 2018

Khashuri School N8

2002 - 2024

German and English Speaking Customer Service Representative - Booking.com

Industry: Outsourcing and Offshoring Consulting

Jan 2024 - Present

German and English Speaking Customer Service Representative - Amazon

Industry: Outsourcing and Offshoring Consulting

Oct 2023 - Jan 2024

German Speaking Customer Service Representative - Airline

Industry: Outsourcing and Offshoring Consulting

Mar 2023 - Oct 2023

Sales Specialist

Industry: Retail Groceries

Aug 2022 - Feb 2023

Courier

Industry: Technology, Information and Internet

Aug 2022 - Feb 2023

Au Pair Program

2018 - 2019

Consultant

Industry: Retail Groceries

2015 - 2016