Virtual Assistant

Candidate has 4 years of diverse experience, primarily within an outsourcing company. Initially, their responsibilities involved coordinating automotive industry notes and utilizing programs like Excel and Microsoft Office. They later transitioned to social inventions, focusing on content moderation and creation on a global scale, eventually attaining a senior customer service representative role. Their career took them to Germany, where they worked in Cologne and Munich, managing intricate details and creating resumes using Microsoft Office tools. Upon returning to Georgia, they joined an IT services and consulting company in Batumi, where they currently serve as a customer service group representative in the travel industry. In this role, they assist clients with ticketing, rebookings, and additional services using programs like Emede and Scalile. Throughout their journey, the candidate has demonstrated adaptability to diverse work environments, showcasing proficiency in customer service, coordination, and the use of various software platforms. Their experiences highlight them as a resilient and adaptable professional with a strong foundation in outsourcing and customer support.

Caucasus University / Western Europian Linguistics (English Philology)

Sep 2020 - Present

32nd Public School

Sep 2008 - May 2020

German Speaking Travel Agent

Industry: IT Services and IT Consulting

Jan 2024 - Present

Tbilisi, Georgia

SMA-Social Media Application, Global Content Moderation

Industry: Outsourcing and Offshoring Consulting

Jun 2022 - Present

Tbilisi Georgia

Customer Support Representative-Sales Team, German Speaking Assistant

Industry: Outsourcing and Offshoring Consulting

Oct 2023 - Jan 2024

Tbilisi, Georgia

Logistic Manager

Industry: Motor Vehicle Manufacturing

Sep 2023 - Oct 2023

Rottenburg, Germany

Logistic Controller

Industry: Sporting Goods

Aug 2023 - Sep 2023

Meckenheim, Bonn, Germany

Logistic Controller

Industry: Retail Luxury Goods and Jewelry

Jul 2023 - Aug 2023

Cologne, Germany

Senior Customer Support / Service Representative

Industry: Outsourcing and Offshoring Consulting

Jan 2022 - Jun 2022

Tbilisi,Georgia

Junior Customer Support / Service Representative

Industry: Outsourcing and Offshoring Consulting

Jul 2021 - Jan 2022

Tbilisi,Georgia