TALENT-61869

Mirian
Customer Service Representative
Middle
Georgia
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Connect with talent in 24 hours qualified by our recruitment team
Freelance
hour
€ NaN
Not available
Salary
€ 1690
month
EOR / Payroll from
€ 199 month
Recruitment fee
1x salary
Professional Summary
Candidate has a rich background in customer service, with a focus on inquiries for Booking.com, spanning over 2 years. In this role, they have developed expertise in addressing a wide range of customer inquiries, including property inquiries, reservation modifications, and cancellations. Their fluency in both English and German enables them to effectively communicate with customers, particularly from Germany, Switzerland, and Austria, where the majority of their calls originate. As a customer service representative, the candidate has honed their skills in providing exceptional customer support, resolving issues promptly, and ensuring a positive experience for Booking.com customers. Their ability to handle diverse tasks within the realm of customer inquiries showcases their versatility and adaptability in a fast-paced environment. Furthermore, their proficiency in English and German enhances their communication abilities, allowing them to effectively connect with customers from different linguistic backgrounds. This linguistic advantage not only facilitates smoother interactions but also contributes to building strong customer relationships and satisfaction.
Video of Talent
Portfolio
Education
Tbilisi State University / Bachelor's degree, Economics
2021 - Present
N21 Public School
Sep 2009 - May 2021
Certifications and Trainings
Experience
Customer Service Representative
Industry: Outsourcing and Offshoring Consulting
Apr 2022 - Present



