Data Analyst

Candidate brings a wealth of experience in data analysis and management, with expertise in tools like Power BI, Tableau, and SQL. They have held various roles across different industries, showcasing a versatile skill set. Starting as a CATI Manager in business consulting and services, they oversaw telephone-based computer-assisted surveys to gather valuable data and insights. Progressing through roles such as Data Processing Officer, Product Analyst, and People Data Analyst, they honed their skills in data collection, analysis, and presentation, particularly focusing on HR metrics, customer behavior, and product performance. Their leadership role as Chief Data Officer (CDO) in executive offices involved establishing data policies and standards, implementing data strategies, and creating insightful dashboards and reports. Currently, as a Projects Director for a public relations and communications services company, they curate activities involving strategy, data, research, policy, models, and business development, showcasing their comprehensive understanding of data-driven decision-making at a strategic level.

Russian-Armenian University / Master of Business Administration

2021

Yerevan State University / MA, Sociology

2013

Yerevan State University / BA, Sociology

2011

Projects Director, Data & Insights

Industry: Public Relations and Communications Services

Jan 2023 - Present

• Curating all activities and projects involving strategy, data, researches, policy, models, concepts and business development, developing trademarked researches, industry reports and rankings.

Chief Data Officer (CDO)

Industry: Executive Offices

Apr 2022 - May 2023

• Establishing data policies and standards, implementing data strategies, designing and managing data collection processes, and preparing insightful dashboards, reports, and presentations, purchased surveys and intelligence for the companies within the group

Data Consultant

Industry: Non-profit Organizations

Jul 2018 - May 2023

Data Analyst

Industry: Civic and Social Organizations

Sep 2021 - Apr 2023

People Data Analyst

Industry: Gambling Facilities and Casinos

Apr 2021 - Mar 2022

• Collecting and compiling HR metrics and data from a variety of Sources, analyzing data for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, answers to internal surveys, automating human resource management processes.

Product Analysts

Industry: Telecommunications

May 2019 - Apr 2021

• Monitoring voice and data products and services, preparing reports and presentations on the customer behavior, identifying product gaps, coordinating solutions

Data Processing Officer

Industry: Business Consulting and Services

Aug 2015 - May 2019

• Designing quantitative survey questionnaires, created, developed and cleaned databases for surveys, authored guidelines and knowledge base.

CATI Manager

Industry: Business Consulting and Services

Feb 2012 - Jul 2015

• Overseeing the planning, execution, and quality control of telephone-based computer assisted surveys to gather valuable data and insights.