TALENT-64670
Edward
Sales Representative
Senior
Armenia
Professional Summary
Candidate is a Sales and Support Specialist with over 7 years of experience specializing in inbound and outbound sales, customer care, and client communication across German-speaking markets, including Germany, Austria, and Switzerland. Proven ability in managing high call volumes, handling an average of 70–80 outbound and numerous inbound calls daily, alongside responding to 20+ client emails. Skilled in customer retention, sales consultation, and quality assurance within remote and multilingual environments. Experienced in using CRM tools such as HubSpot, LinkedIn Sales Navigator, and email-based sales systems to support pipeline growth and client engagement. Holds native-level German proficiency and brings strong cross-cultural communication skills backed by formal academic training in German translation and pedagogy.
Video of Talent
Portfolio
Education
Yerevan Brusov State University of Languages and Social Sciences / Bachelor's degree, Translation and Pedagogy in German
2014 - 2019
N°119 School of Yerevan
2009 - 2014
Herzog Otto Middle School in Lichtenfels
2003 - 2009
Certifications and Trainings
C1/C2 language diploma in German, from the “German Conference of Ministers of Education”
Olympic champion of Armenia in German (2014)
Olympic champion of Yerevan in German (2014)
Olympic champion of Armenia in German (2013)
Olympic champion of Yerevan in German (2013)
Experience
Business Development & Sales Manager
Industry: Staffing and Recruiting
Nov 2022 – Present
German/English Sales Specialist
Industry: Retail
Sep 2019 – Mar 2023
Business Development Manager
Industry: Outsourcing and Offshoring Consulting
May 2019 – Jun 2020
Customer Sales Support Manager
Industry: Undisclosed
Oct 2017 – May 2019
Projects
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