Professional Summary

Candidate is an experienced Marketplace Operations Specialist with 6+ years of expertise in managing online stores across Amazon, eBay, Etsy, Otto, and Shopify. Skilled in product listing optimization, inventory control, and order fulfillment to maximize sales performance. Proven track record in increasing product visibility and conversion rates through effective pricing strategies and SEO-driven listing enhancements. Strong knowledge of marketplace policies, dispute resolution, and performance tracking to maintain high seller ratings.

Video of Talent

Portfolio

Education

Caucasus University / Bachelor's degree in Business & Marketing

2012 - 2016

Certifications and Trainings

Experience

Marketplace Operations Manager
Industry: Online Retail & Marketplaces
Jul 2022 - Present

Managing product listings and ad campaigns for Amazon, eBay, and Etsy stores to increase visibility and sales.
Coordinating stock levels and fulfillment processes to ensure on-time deliveries and optimize inventory.
Monitoring performance metrics to enhance customer satisfaction and maintain high seller ratings.

E-commerce Marketplace Specialist
Industry: DTC Brands & Retailers
Feb 2020 - Jun 2022

Handled day-to-day operations for multiple seller accounts on Amazon, eBay, and Etsy.
Monitored and improved seller performance metrics, reducing return rates by 20%.
Managed product listing optimizations, including keyword research and SEO-driven enhancements to increase conversion rates.

Marketplace Operations Coordinator
Industry: E-commerce & Retail
Jan 2019 - Jan 2020

Assisted in managing Amazon and eBay seller accounts by optimizing product descriptions and pricing strategies.
Worked on maintaining up-to-date inventory levels and ensuring timely order fulfillment.
Supported in resolving customer disputes and handling returns to maintain high seller ratings.

Marketplace Assistant
Industry: E-commerce & Online Retail
Mar 2018 - Dec 2018

Assisted in managing product listings on Amazon and eBay, focusing on accurate product descriptions and competitive pricing.
Provided support in tracking sales and performance metrics to optimize future campaigns.
Supported inventory control and order fulfillment, ensuring orders were shipped on time.