SRE (Site Reliability Engineer)

Candidate has 3 years of professional experience, with a significant portion focused on Application Administration, followed by the most recent 7 months dedicated to Site Reliability Engineering (SRE). In terms of monitoring and observability tools, the candidate has 2 years of experience with Zabbix, which is commonly used for monitoring various parameters of networked devices. They also have 2.5 years of experience with Grafana, a popular platform for visualizing time series data. Additionally, they have months of experience with Datadog, a cloud monitoring and analytics platform, showcasing a well-rounded exposure to different monitoring solutions. The candidate has shown initiative and self-education by acquiring proficiency in Docker and Kubernetes, two essential tools in modern DevOps and containerization practices. This demonstrates a proactive approach to staying updated with industry trends and technologies. Furthermore, the candidate possesses strong programming skills, being proficient in Python and JavaScript. These languages are widely used in scripting, automation, and web development, showcasing the candidate's versatility in technical capabilities.

BTU • Business and Technology University / Bachelor's degree, Information Technology

Sept 2018 - Jul 2022

Site Reliability Engineer

Industry: Gambling Facilities and Casinos

Nov 2023 - Present

• Terraform

• Ansible

• Datadog

• Incident Root Cause Analysis

Application Administrator

Industry: Gambling Facilities and Casinos

Jan 2023 - Oct 2023

Jira Cloud Administration - Software/Service Management/Confluence:

• Automating advanced and basic rules using Jira Automation

• Assisting with user management and permission configuration in Jira Cloud

• Integrating Jira Customer Portal to streamline processes for end users

• Creating and editing workflow schemes, screen schemes, and permission schemes

• Configuring Jira custom fields, service management request types, and groups

• Developing custom dashboards, Kanban boards, and Scrum boards

• Troubleshooting automation, workflow, screen, and issue type errors and bugs

• Applying general knowledge of Jira JQL querying and filtering

Junior Application Administrator

Industry: Financial Services

Feb 2022 - Jan 2023

• Jira Cloud/Manage Engine Servicedesk Administration

• Building Zabbix Alerting System

• Containers

• Windows/Linux Servers

Help Desk Technician

Industry: Financial Services

Jul 2021 - Feb 2022

Help Desk Technician

Industry: IT Services and IT Consulting

Sep 2020 - Jul 2021