Customer Service Representative

Candidate has a diverse professional background with a focus on customer service and recruiting, particularly in German and English-speaking roles. They are proficient in both German and English, evident from their experience working in customer service and recruiting roles where they communicate with clients, onboard, and conduct interviews in both languages. Candidate started their career in Georgia, working as a customer service representative at an Outsourcing/Offshoring Company in 2019, primarily communicating with clients in German. Overall, they have 3.5 years of experience as a customer service representative. In 2023, candidate transitioned from customer service to recruiting, conducting interviews in both German and English. This indicates a shift in their responsibilities towards hiring and talent acquisition.

Ilia State University / Master's degree, Political Science and Government

2020 - 2022

Tbilisi State University / Bachelor in International Relations

Sep 2014 - Jul 2018

Recruiter / Talent Acquisitor

Industry: IT Services and IT Consulting

Mar 2023 - Present

• Recruiting staff for different projects, holding interviews, onboarding people for company

Customer Service Representative and Sales Assitant

Industry: IT Services and IT Consulting

Nov 2021 - Mar 2023

• Inbound and outbound calls - selling postpaid and prepaid sims and home internet for O2

Customer Service Representative

Industry: Outsourcing and Offshoring Consulting

Nov 2019 - Nov 2021

• German customer service representative - answering the calls, writing e-mails, solving clients' problems.