Project Manager

Experience

IT SupportSpecialist — Nov 2024 – Present

• Coordinated international customer support, aligning technical teams with business needs.

• Used Jira and Excel to manage workflows, track requests, and analyze performance trends.

• Created cost calculations and tailored proposals, improving sales response efficiency.

Sales Team Lead | SAP Ariba — Aug 2023 – Oct 2024

• Supported account executives in lead generation and qualification, driving growth in the European market.

• Delivered customized client solutions, enhancing customer satisfaction and retention. Prepared detailed proposals and coordinated presentations to achieve sales objectives.

Sales Manager | Mancala Gaming — Oct 2022 – Aug 2023

• Spearheaded sales of iGaming products, expanding market presence in new regions.

• Leveraged data-driven insights to optimize sales strategies and improve client engagement.

Founder and General Manager — Sep 2020 – Present

• Built and scaled an e-commerce platform on Shopify, overseeing procurement, marketing, and customer relations.

• Increased brand visibility through targeted social media strategies and creative content.

• Ensured smooth operations, including supply chain and inventory management.

Sales Manager / Project Manager | LTD Freepack — Feb 2017 – Aug 2022

• Drove B2B sales of eco-friendly packaging solutions, building a loyal client base.

• Led procurement and logistics processes, ensuring cost-effective supply chain operations.

• Developed innovative packaging designs tailored to client needs.

Brand Manager | ProfBeauty — Jan 2016 – Feb 2017

• Managed self-care professional brands such as Moroccan Oil, Revlon Professional, and CND.

• Developed and implemented strategies to grow these brands in the Georgian market.

• Oversaw social media management and collaborated with influencers to enhance brand visibility.

• Conducted market research to understand customer demand and trends.

• Coordinated import processes and ensured timely delivery of products.

• Managed the company's e-commerce website, optimizing user experience and sales.

Sales Manager | LTD TELEX — Mar 2015 – Jan 2016

• Managed cold call campaigns to generate leads and close sales efficiently.

• Maintained customer databases using CRM tools, ensuring seamless follow-ups and relationship management.